Frequently Asked Questions

How much does TV repair cost in Kukatpally?

TV repair cost depends on the issue and the parts needed. Basic diagnosis is free over phone. For common issues like backlight failure, motherboard replacement, or power supply repair, typical costs range from ₹800 to ₹3,500. Call us at +91 99668 86744 for an accurate estimate for your specific TV.

Do you provide same-day TV repair in Kukatpally?

Yes — in most Kukatpally areas, we provide same-day TV repair service for common issues. Call us at +91 99668 86744 in the morning and we can typically visit the same day. Complex repairs may require 1-2 days.

Do you offer doorstep TV repair service?

Yes, we offer doorstep TV repair service in Kukatpally and nearby areas. Our technician will visit your home, diagnose the issue, and repair it on-site for most common problems. For major panel or motherboard work, we may need to take the TV to our workshop.

Which TV brands do you repair?

We repair all major TV brands including Samsung, LG, Sony, Mi/Xiaomi, OnePlus, TCL, Vu, Hisense, Panasonic, Onida, Philips, Haier, Realme, and more. We service all common screen sizes from 24 inch to 75 inch.

What payment methods do you accept?

We accept cash, UPI (Google Pay, PhonePe, Paytm), and bank transfer. Payment is collected only after the repair is completed and you are satisfied with the result. No advance payment required for most jobs.

Is there any warranty on repairs?

Yes, we provide warranty on the parts we replace and the labor. Warranty duration varies by repair type — typically 30 to 90 days for parts and labor. Warranty details are shared with you before the repair begins.

My TV has sound but no picture. What could be wrong?

This is one of the most common TV issues. Likely causes: (1) Backlight failure — the picture is there but not lit, (2) T-Con board problem, (3) Mainboard video output issue, (4) Panel failure (rare). Most of these are repairable. Call us at +91 99668 86744 and describe the symptoms — we can usually narrow it down over the phone.

My TV is not turning on at all. Can it be repaired?

Yes, most "no power" issues are repairable. Common causes: (1) Power supply board failure, (2) Blown fuse, (3) Motherboard issue, (4) Capacitor damage. Our technicians can diagnose the exact cause and provide a repair estimate.

My TV screen has vertical lines. Is it fixable?

Yes, in many cases. Vertical lines can be caused by: (1) Loose ribbon cable between panel and T-Con board (easy fix), (2) T-Con board failure (replaceable), (3) Panel failure (rare, expensive). Call us with the pattern of lines — we can often tell the cause over phone.

My TV restarts automatically. What is happening?

Auto-restart usually indicates: (1) Power supply instability, (2) Overheating, (3) Firmware bug, (4) Motherboard capacitor aging. Our technicians can diagnose which of these applies to your TV and provide the right fix.

TV backlight not working — what does it cost?

Backlight repair is one of the most common TV repairs. Cost typically ranges from ₹1,200 to ₹2,800 depending on screen size and whether we replace LED strips or the driver. Call us for an accurate estimate for your specific TV.

My Smart TV is stuck on logo screen. Help?

Smart TV stuck on logo means the OS is failing to load. Usually a software/firmware issue. Possible fixes: hard reset, firmware reflash via USB, or motherboard replacement in severe cases. Call us with your TV model — we can guide you.

Do you charge for diagnosis?

Phone diagnosis is completely free. If you want us to visit your home for on-site diagnosis, there is a nominal visit fee (typically ₹200-300) which is adjusted against the repair cost if you proceed with the repair.

How long does a typical TV repair take?

Simple repairs (loose cables, firmware, basic backlight) — under 2 hours. Common component replacements (backlight strips, T-Con board) — 3-6 hours or next day. Complex repairs (motherboard, panel work) — 2-4 days depending on parts availability.

What if my TV cannot be repaired?

If your TV cannot be repaired or the repair cost exceeds 60% of a new TV price, we will tell you honestly. No unnecessary repairs — we don't recommend repairs that don't make financial sense. You pay only the visit fee (if any).

Do you repair Samsung TVs?

Yes. We are an independent TV repair service and repair Samsung TVs (LED, LCD, Smart TV, QLED) — all models and sizes. Note: we are not an authorized Samsung service center. Our repairs use compatible parts with warranty.

Do you repair LG TVs?

Yes. We repair LG LED, OLED, and Smart TVs. Independent service — not authorized by LG. We use compatible parts and provide our own warranty on repairs.

Do you repair Mi/Xiaomi TVs?

Yes. We repair Mi and Xiaomi TV models including Mi TV 4A, 4X, 5X, and Mi Smart TV series. Independent service with warranty on repairs.

Do you repair OnePlus TVs?

Yes. We repair OnePlus TV Y-series, Q-series, and U-series models. Independent service with warranty on our repairs.

Do you repair TV screen panel?

Panel repair depends on the type of damage. Cracked panel (physical damage) usually requires full panel replacement — often not economical. But panel issues from internal causes (driver IC failure, loose ribbon) can often be repaired at much lower cost.

Can you install my new TV on the wall?

Yes, we provide TV wall mounting and installation services in Kukatpally. We bring the wall mount (or use yours), install securely, and set up the TV. Typical cost: ₹500-1,200 depending on TV size and wall type.

Do you repair TV HDMI ports?

Yes. HDMI port repair is a common service. We can replace broken or loose HDMI ports on most TVs. If the port has physical damage from cable yanking, we replace the port. If it is a firmware issue, we may be able to fix it without replacement.

Do you serve areas near Kukatpally?

Yes — we serve Kukatpally, KPHB Colony, Miyapur, Nizampet, Pragathi Nagar, Bachupally, Hydernagar, JNTU, Moosapet, Hafeezpet, and nearby Hyderabad localities. Call us to confirm if we cover your specific area.

Are you available on Sundays?

Yes — we are available on Sundays from 10 AM to 6 PM. Weekday hours are 9 AM to 9 PM. For urgent issues, call +91 99668 86744.

What are your business hours?

Monday to Saturday: 9 AM to 9 PM. Sunday: 10 AM to 6 PM. We are closed on major festivals. For emergency calls outside hours, leave a message and we will call back.

Are you an authorized service center for TV brands?

No. Soft Tech Electronics is an independent TV repair service. We are not authorized or endorsed by any TV manufacturer. All brand names are used only to describe the TVs we can repair. We provide our own warranty on our work.

Why should I choose Soft Tech Electronics?

We are a local Kukatpally business — no middlemen. We offer: free phone diagnosis, transparent pricing (no hidden charges), doorstep service, expert technicians with hands-on TV repair experience, and warranty on our work. Call us and you will speak to someone who actually understands TV repair.

Do you have a physical shop I can visit?

We operate as a service-area business — we come to your home. For workshop-level repairs (panel work, complex motherboard repair), we have a workshop in Kukatpally. Call us for the current workshop address.

Can I pay online?

Yes, we accept UPI payments (Google Pay, PhonePe, Paytm, BHIM) and bank transfer. Cash is also accepted. Payment is collected after repair completion.

How do I book a TV repair appointment?

Two ways: (1) Call us directly at +91 99668 86744 — fastest and preferred. (2) Use the online booking form at /book-tv-repair. For most issues, a quick phone call is all we need to schedule a technician.

Still have questions?

Call us for a quick answer — no form needed. Free phone diagnosis.